How it works

From problem to fixed.

GoFix connects you with verified, skilled artisans in minutes. Search, compare, and book — all without leaving WhatsApp.

For customers

Find skilled hands in four steps.

01

Search by trade & town

Tell us what needs fixing and where you are. We surface verified artisans nearby, ranked by rating and response time.

02

Compare and choose

Browse profiles, photos of past work, and real customer reviews. Every artisan is identity-verified before going live.

03

Book via WhatsApp

Message the artisan directly on WhatsApp with one tap — no middleman, no waiting, just a direct conversation.

04

Get it fixed & review

Agree on the job, price, and time directly with the artisan. Leave a review afterwards to help the next customer choose confidently.

Trust & safety

Why you can trust GoFix.

We built GoFix around one principle: you should always know exactly who is coming to help, and what to expect from them.

Identity verified

Agents collect and verify national ID documents from every artisan before their profile goes live. You always know who is coming to your home.

Real reviews only

Reviews come from customers who have actually contacted artisans through GoFix — no fake ratings, no anonymous complaints.

No payment handling

GoFix never touches your money. You pay the artisan directly — cash, EcoCash, or bank transfer — however you both agree.

Free for customers

Browsing, searching, and messaging artisans costs customers nothing. GoFix is funded entirely by artisan subscriptions.

Get the GoFix app

Available on Android and iOS. Browse artisans, post jobs, and get notified instantly when someone responds.

FAQ

Common questions

No. GoFix is a directory and booking platform. You agree on price and payment directly with the artisan — cash, EcoCash, or however you normally would.